ConsensusDesk Terms of Service

Effective date: Aug 26, 2026
Last updated: Aug 26, 2026

These Terms of Service ("Terms") govern access to and use of ConsensusDesk ("ConsensusDesk", "Service", "we", "us" or "our").

By creating an account, accessing the Service, sending an agreement through ConsensusDesk, or signing or otherwise accepting a document through ConsensusDesk, you agree to these Terms to the extent applicable to your use of the Service.

1. The ConsensusDesk Service

ConsensusDesk is an electronic agreement and signature platform that enables users to create, upload, send, receive, review, accept, sign, manage and store agreements and related records.

ConsensusDesk provides the technical infrastructure through which agreements may be concluded.

ConsensusDesk is not a party to agreements entered into between users, senders, recipients or signatories through the Service.

Unless ConsensusDesk is expressly identified as a contracting party in a separate written agreement, ConsensusDesk has no rights or obligations under agreements concluded using the Service.

2. No Legal Advice

ConsensusDesk does not provide legal, tax, financial or other professional advice.

Templates, automated functions, examples, information and other materials made available through the Service are provided as tools and do not constitute legal advice.

Users are responsible for determining whether:

• an agreement is legally valid and appropriate;

• the persons signing it have authority to do so;

• the agreement complies with applicable law;

• a particular type of electronic signature is sufficient for the intended transaction; and

• independent legal advice should be obtained.

3. Electronic Signatures

By signing or accepting an agreement through ConsensusDesk, a signatory intends to sign or accept the relevant document electronically.

The signatory agrees that electronic records, signatures, confirmations and related evidence generated through ConsensusDesk may be used as evidence of the transaction.

Different electronic signature methods may provide different levels of identity assurance and legal effect.

Where ConsensusDesk provides a Qualified Electronic Signature ("QES"), the QES functionality may be provided through an external qualified trust service provider and is subject to the applicable requirements of the eIDAS Regulation and the terms of that provider.

ConsensusDesk does not represent that an ordinary electronic signature, advanced electronic signature or other acceptance method has the legal effect of a QES.

The sender is responsible for selecting a signature method appropriate for the relevant agreement and applicable law.

4. Authority to Sign

By signing an agreement through ConsensusDesk, the signatory represents that:

• the information supplied by the signatory is accurate;

• the signatory is the person identified during the signing process or is otherwise authorised to act on behalf of that person or organisation;

• the signatory intends to sign or accept the agreement; and

• where signing on behalf of an organisation, the signatory has the necessary authority to bind that organisation.

ConsensusDesk is not responsible for determining whether a person has legal authority to enter into an agreement on behalf of another person or organisation unless expressly stated otherwise for a particular identity-verification service.

5. Responsibility for Agreements

The parties to an agreement are solely responsible for its contents, negotiation, interpretation, performance and enforcement.

ConsensusDesk does not:

• become a party to an agreement merely because the Service is used;

• approve or endorse the contents of an agreement;

• guarantee that an agreement is legally valid or enforceable;

• guarantee the identity, capacity or authority of another party except to the extent expressly provided by a particular verification service;

• guarantee that another party will comply with an agreement; or

• resolve disputes between parties.

6. Disputes Between Users

Any disagreement concerning an agreement concluded through ConsensusDesk is a matter between the parties to that agreement.

This includes disputes concerning, among other things:

• interpretation of an agreement;

• whether an agreement was properly concluded;

• authority to sign;

• identity of a signatory;

• performance or non-performance;

• payment;

• breach of contract;

• termination;

• damages; and

• enforceability.

ConsensusDesk may provide available technical records relating to the signing process where legally permitted or required but does not determine the legal outcome of a dispute.

To the maximum extent permitted by applicable law, ConsensusDesk shall not be liable for losses arising from the acts, omissions, representations, contractual obligations or disputes of the parties to an agreement.

7. Evidence and Audit Records

ConsensusDesk may record information relating to the creation, transmission, viewing, acceptance and signing of agreements.

Depending on the functionality used, such information may include timestamps, account identifiers, email addresses, authentication events, signature information, document hashes, IP addresses, technical device or browser information and other audit information.

Such records may be included in or associated with an audit trail or evidence package.

Users acknowledge that these records may be used as evidence concerning transactions conducted through ConsensusDesk.

ConsensusDesk does not guarantee that any particular court, authority or other third party will assign a specific evidentiary weight to a particular record or signature, except where a legal effect is expressly established by applicable law.

8. Personal Data and GDPR

ConsensusDesk processes personal data in accordance with applicable data protection law, including the General Data Protection Regulation ("GDPR").

Personal data may be processed where necessary to:

• provide and secure the Service;

• authenticate users and signatories;

• create and maintain signing and audit records;

• deliver agreements and notifications;

• prevent fraud and misuse;

• comply with legal obligations; and

• establish, exercise or defend legal claims.

Further information about ConsensusDesk's processing of personal data is provided in the ConsensusDesk Privacy Policy.

Where ConsensusDesk processes personal data on behalf of a business customer acting as data controller, such processing is governed by the applicable Data Processing Agreement.

9. Signatory Data

A person receiving an agreement for signature does not necessarily need to be a registered ConsensusDesk customer.

By proceeding with a signing process, the signatory acknowledges that personal data necessary for the signing process and creation of evidence may be processed by ConsensusDesk.

Where required, information regarding such processing shall be provided before or during the signing process.

The sender of an agreement remains responsible for ensuring that it has an appropriate lawful basis for personal data it provides to ConsensusDesk concerning recipients and signatories.

10. Documents and User Content

Users retain their rights in documents and other content submitted to ConsensusDesk.

Users grant ConsensusDesk the limited rights necessary to host, process, transmit, reproduce and otherwise handle such content solely as required to provide, secure and maintain the Service and comply with applicable law.

Users are responsible for ensuring that they have the necessary rights and lawful basis to upload and process documents and personal data through ConsensusDesk.

11. Prohibited Use

ConsensusDesk must not be used:

• for unlawful or fraudulent purposes;

• to impersonate another person;

• to obtain signatures through deception or coercion;

• to distribute malicious software or unlawful content;

• to interfere with the security or operation of the Service; or

• in violation of applicable sanctions, export restrictions or other applicable law.

ConsensusDesk may suspend or terminate access where reasonably necessary to protect the Service, its users or third parties or to comply with legal obligations.

12. Availability and Security

ConsensusDesk uses reasonable technical and organisational measures designed to protect the confidentiality, integrity and availability of the Service and information processed through it.

No internet-based service can guarantee uninterrupted operation or absolute security.

ConsensusDesk does not guarantee that the Service will always be available, error-free or immune from every security incident.

13. Third-Party Services

Certain ConsensusDesk functionality may depend on third-party services, including identity providers, trust service providers, email providers, hosting providers and payment providers.

Where third-party services are used, their own terms and privacy requirements may also apply.

ConsensusDesk is not responsible for failures caused by third-party services outside ConsensusDesk's reasonable control, subject to mandatory applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, ConsensusDesk shall not be liable for indirect, incidental, consequential or special losses arising from use of the Service or from agreements entered into through the Service.

ConsensusDesk shall not be liable merely because:

• a party breaches an agreement;

• an agreement is found invalid or unenforceable;

• a signatory lacked authority;

• a party supplied incorrect information;

• the parties disagree about an agreement; or

• a user selected a signature method unsuitable for the transaction.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

15. User Accounts and Security

Users are responsible for maintaining the security of their accounts and authentication credentials.

Users must notify ConsensusDesk without undue delay if they reasonably suspect unauthorised access to their account.

Actions performed through an authenticated account may be attributed to that account holder subject to applicable law and the available evidence concerning the transaction.

16. Suspension and Termination

Users may stop using ConsensusDesk in accordance with the conditions applicable to their subscription.

ConsensusDesk may suspend or terminate access where a user materially breaches these Terms, creates a security risk, uses the Service unlawfully, fails to pay applicable fees, or where suspension or termination is required by law.

Termination does not affect rights and obligations that arose before termination.

17. Preservation and Deletion of Records

ConsensusDesk may retain agreement records, audit information and other data for the periods specified in the applicable subscription, Privacy Policy, Data Processing Agreement or as required by applicable law.

Deletion of an account does not necessarily result in immediate deletion of information that ConsensusDesk is legally required or legitimately entitled to retain.

18. Changes to the Service or Terms

ConsensusDesk may modify the Service and these Terms from time to time.

Material changes will be communicated in an appropriate manner.

Where required by applicable law, users will be asked to accept revised Terms before continuing to use the Service.

19. Governing Law and Jurisdiction

These Terms are governed by the laws of Denmark, excluding its conflict-of-law rules, except where mandatory law provides otherwise.

Disputes concerning these Terms shall be subject to the jurisdiction of the competent Danish courts, except where mandatory consumer or other applicable law provides otherwise.

This provision concerns disputes between a user and ConsensusDesk. It does not determine the governing law or jurisdiction applicable to agreements concluded between users through ConsensusDesk.

20. Contact

ConsensusDesk is operated by:

Computernørden ApS
Jupitervej 6a
6800 Varde
Denmark
VAT: DK43258141

E-mail: albert@computernoerden.dk

21. Acceptance

By creating an account or otherwise using ConsensusDesk where acceptance of these Terms is requested, you confirm that you have read and accepted these Terms.

Where you sign an agreement as a recipient, your acceptance of these Terms governs your use of the ConsensusDesk signing service. It does not make ConsensusDesk a party to the agreement you are signing.